Real teams. Real outcomes.
Inspire Software customers are HR and strategy leaders at mid-market and enterprise organizations who needed to close the gap between strategy and execution, make continuous performance something managers actually do, and build CFR (Conversations, Feedback, Recognition) into their culture — not just their HR budget.
What customers say
A Practical Platform for Continuous Performance and Goal Management
Inspire has brought a noticeable improvement to how we manage performance and OKRs. One of the biggest changes for us is the way individual objectives now are been documented separately along with the company priorities & team OKRs. The dashboards and the strategy narrative give leaders a clear view of progress, while managers are better equipped to guide performance conversations with their teams.
The integration with Jira has been particularly valuable, as it links day-to-day tasks with OKRs and ensures progress is reflected automatically without extra effort. I also find the 1:1 feedback capture very useful — it means that during appraisal discussions, we can look back at actual conversations and feedback instead of relying on memory. The goal-setting process itself feels easier and more structured, with SMART goals built into regular workflows rather than treated as an annual exercise.
I also want to highlight the support team, and especially Soujanya, who has been extremely patient and thorough throughout setup. Having reliable guidance not just during rollout but even beyond made the transition & adoption much smoother for us.
Overall, Inspire has helped us strengthen performance management by giving structure to our goal-setting process and by creating more transparency across the organization. Employees feel more engaged because expectations are clearer, and managers appreciate having an ongoing framework for feedback and recognition. While we had to put in effort during implementation, the support team made a big difference and continues to be responsive whenever we need them. For HR teams looking to bring structure and alignment without losing flexibility, Inspire is a solid choice.
Used the software for: 1-2 Years / Company Size: 26 – 99
Solid HR Tool with Great Support and Ongoing Improvements
If you’re looking for a performance and recognition platform with strong support and a team that listens to its users, Inspire is worth considering.
- Excellent customer support. Nicole, Kyle, and Haley are responsive, easy to work with, and genuinely helpful. They take time to understand our questions and help us work through complex issues.
- Customizable performance and recognition tools. We’ve been able to tailor the platform to fit our team’s needs, which has made it more effective.
- They listen to feedback. We’ve seen product updates based on our input, which shows they’re committed to improving the user experience.
- Auto-save is coming soon. This will be a helpful addition to the review process.
2023 - 2025 Best OKR Software (5 STARS)
Inspire is a platform that significantly contributes to individual, team, and organizational success.
The Inspire system is highly customizable and transparent. Its methodologies encourage participants to think critically, and the coaching, delivered from a true leadership perspective, helps leaders evolve and thrive. The platform seamlessly integrates goals and OKRs with continuous performance management, ensuring teams remain focused on key objectives throughout the year while recognizing and celebrating achievements.
I particularly appreciate the following features:
- OKR and SMART goal-setting development
- Comprehensive reporting and data tracking
- Goal-focused conversations and execution
- Timelines and reminders
- Vertical and horizontal goal alignment
These features are critical for achieving seamless goal alignment and clarity across teams, helping to prioritize what truly matters. Inspire simplifies goal tracking, drives focus on key objectives, and ensures every effort leads to meaningful results.
From a business perspective, Inspire aims to be the best AI-powered holistic OKR solution. The feature is exceptionally helpful and user-friendly. Their pricing is competitive, starting from $10 per employee per month, and they offer both a free demo and a free trial.
Finally, the staff at Inspire are incredibly supportive, making you feel like family.
Used the software for: 2+ Years / Company Size: 26 – 99
Problem Solver
Used the software for: 1-2 Years / Company Size: 20,000+
Amplify Objective Goals and take Our Org's Performance Management to the next level!
Used the software for: 2+ Years / Company Size: 1000 – 4999
Easy to use software that keeps me organized and motivated
If you’re looking for a performance and recognition platform with strong support and a team that listens to its users, Inspire is worth considering.
- Excellent customer support. Nicole, Kyle, and Haley are responsive, easy to work with, and genuinely helpful. They take time to understand our questions and help us work through complex issues.
- Customizable performance and recognition tools. We’ve been able to tailor the platform to fit our team’s needs, which has made it more effective.
- They listen to feedback. We’ve seen product updates based on our input, which shows they’re committed to improving the user experience.
- Auto-save is coming soon. This will be a helpful addition to the review process.
Used the software for: 2+ Years / Company Size: 1000-4999
Inspire offers great support to the team
The site is very easy to navigate, our OKRs are clearly laid out and easy to read and understand. The recognition tools are great to help drive buy-in and keep the teams locked in. The customer support we have received has been wonderful as well. Our Client Success support, Nicole Corbett, have been very attentive and we appreciate her!
Company Size: 51 – 1000
Customized Solutions & Exceptional Support
The team at Inspire has truly exceeded our expectations with their performance management software. They have worked tirelessly with our company to customize the software to meet our specific needs. This dedication to tailoring their product is a testament to their commitment to customer satisfaction . . . One of the standout qualities of Inspire’s service is its unparalleled openness to changes and updates. They regularly seek feedback from us, and their responsiveness to our suggestions is commendable. Every update they implement reflects their genuine effort to enhance the software to better serve our needs.
We are particularly grateful to Nicole and Chris, exceptional advocates for HMA. Their proactive approach and dedication have ensured that our goals and strategy are consistently aligned across the organization. Their support has been instrumental in leveraging the software’s full potential.
Inspire’s performance management software, coupled with their outstanding team, has significantly contributed to our company’s success. We highly recommend their services to organizations seeking a reliable and adaptable performance management solution.
Company Size: 51- 1000
Great tool for a workplace
What do you like best about Inspire?
Very easy to use and ease to integrate. I use inspire at least once a week and it is a great tool to keep the team engage and inpire to work more. The features are great.Review collected by and hosted on G2.com.
What do you dislike about Inspire?
Nothing. The site is really user friendly
What problems is Inspire solving and how is that benefiting you?
It keeps the employees engaged
Company Size: > 1000
Customer stories: problem, approach, impact
Problem
A 400-person SaaS company was running strategy planning in PowerPoint and continuous performance reviews in a tool managers avoided. Strategy and performance were completely disconnected — reviews said nothing about whether people had achieved strategic goals.
Approach
They started with OKRs + Performance. Inspire connected company OKRs directly to individual check-ins so that every performance conversation started with goal progress. They added coaching for their leadership team during month 2.
Impact
By day 90: 87% OKR cascade completion, 79% check-in completion, first QBR ran on live data. Leadership reported that the business review preparation time dropped from 1 day to 2 hours.
Problem
A 350-person professional services firm had strong client delivery but weak internal performance culture. Annual reviews were the only formal touchpoint between managers and employees. Engagement survey scores had been declining for 2 years.
Approach
They deployed Inspire Performance starting with 50 senior managers. The check-in cadence was bi-weekly, tied to individual development goals rather than just project deliverables. Recognition was added in month 2 to complement the check-in rhythm.
Impact
Within 6 months: manager check-in consistency rose from ~30% to 78%, peer recognition messages increased 5x, and the annual engagement survey showed a 12-point increase in the 'I feel connected to company goals' score.
Problem
A 600-person manufacturing company was running three separate tools — Viva Goals for OKRs, Lattice for performance, and Bonusly for recognition. Data was siloed, reporting was manual, and the HR team spent significant time reconciling information across systems.
Approach
They consolidated onto the Full Inspire Suite. The migration and integration took 6 weeks. Workday sync handled user provisioning. Teams integration was live in week 3.
Impact
Tool consolidation saved the HR team approximately 8 hours/week in manual reporting. License costs dropped compared to three separate subscriptions. Manager experience improved significantly — one login instead of three.
See how Inspire fits your specific situation.
A 30-minute demo, customized to your org size and goals. No generic slide decks.
